IwantSoft: Support

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Get support now. You can send your question, comment or opinion directly from this page. Please fill out all text fields and click 'Send message' button.

We promise to answer you within 24 hours. You can also read F.A.Q.

Frequently Asked Questions

Q1 : What happens after I send in the order?
Answer:You will see your registration information immediately after your order. In addition, we will send your registration information within 12 hours after sending the online order form.If you do not receive your registration information via email within 12 hours, or you have lost the registration email, please contact us at sales@iwantsoft.com. We will be glad to help you.

Q2 : I have not received my registration information via email. Why?
Answer:Do not panic! In many cases, there may be a processing delay. Sometimes, people have supplied the wrong email address. In rare cases, the registered users are unreachable due to mis-configured email clients or privacy control. Please feel free email to sales@iwantsoft.com. We'll resend you register information soon.

Q3 : If I purchase your software, can I upgrade it for free in the future?
Answer:Yes, we provide free upgrade for a lifetime. Please keep you eyes on our site to get upgrade info. Please download the update version by yourself, and you can register it using the same license code.

Q4 : I lost my license code, can you send again?
Answer:Sure. But you'd better provide your Order ID or some info in your order (such as the Email you used to order) so that we can find your info in our database.

Q5 : Do I need to re-register after I re-install the software?
Answer:No, you don't have to re-enter your registration info. Our software will memory you registration status.

Q6 : How long will it take to get your supporting response?
Answer:We promise to answer you within 24 hours. But in most cases you'll get our response in a few hours or immediately.