At first, please make sure that the software is not removed by Antivirus. Go to the installation path (by default: c:\program files\FKL). Can you see emsvc.exe and logview.exe there? If not, then it was probably removed by antivirus, or by user. Please temporaty disable antivirus, then reinstall keylogger. After that, add installation path to the exceptions list of antivirus.
